Customer Service


ONEwithEarth Organics:
 
Hours: M-F 10:00 AM - 8:00 PM EST
SAT 10:00 AM - Noon
Toll Free: 888-899-3167
Phone: 330-839-8223
Email: info@ONEwithEarth.com

Payment Options:

We use PayPal as our payment gateway. Paypal is fast, easy and secure! You do NOT have to have a PayPal account to shop in our store, you may bypass this upon checkout and pay with any of the following methods:
Solution Graphics

 Official PayPal Seal


If you are shopping here from outside of the United States
, we ask that you please shop ONEgroup directly by visiting our sister site at www.integrityorganics.mionegroup.com.

As a small, independently owned business, we incur fees from standard online transactions to process payments. We also absorb all international conversion fees for our customers when we place the orders directly to the Australian based ONEgroup website.

However, if you are out of the country, we are assessed all those fees in addition to your country's independent taxes; thus, we would greatly appreciate it if you would please shop our International site if you are not in the USA.

Our international site is also equipped to accommodate various international currencies and credit cards.

Site Security

We take security seriously at ONEwithEarth! When you are shopping on our site, your transactions take place on a Secure-Socket Layer (SSL) for maximum data security encryption!

Direct Affiliate Contacts:

ONEgroup
QLD, Australia
Phone: Int: +61 7 5539 2011 (AUS)
Hours 8:00 AM to 4:00 PM  QLD
Email: support@onegrp.com
Please use Rep ID: integrityorganics


Shipping Policies:
 

miessenceONEgroup Products:
miessence, MiVitality and MiEnviron
  • Processed first business day and shipped directly to USA customers via our North American warehouse.
     
  • Shipped Standard UPS Ground to West & Midwest regions and 3-Day Ground on Eastern regions within the continental United States.
     
  • Outside the USA, orders placed directly to our international site will be processed and shipped the first business day and delivered via DHL.

Return Policies:
 
miessenceONEgroup Products:
miessence, MiVitality and MiEnviron

The Company is committed to retail customer satisfaction on all of its products, and backs them with a 15-day, 100% money back guarantee from receipt of order.

Customer should notify ONEwithEarth Organics immediately by phone or email to request a Return Authorization Number.
 

miessenceONEgroup Products:
miessence, MiVitality and MiEnviron

Because ONEgroup is an Australian based company, our method of re-entering your order to their system saves you on confusing international conversion fees that can sometimes be costly. Occasionally, your credit card company may even flag international online orders as an security measure - thus delaying the order.

When you place your order on the ONEwithEarth site, you can rest assured that your order has been safely and immediately processed free of int'l conversion fees.

After we have entered your order into the ONEgroup site, you will receive an invoice by email. The amount reflected on the invoice may not match your original price total.

This is because of the international conversion and also because we often purchase additional items, such as samples or literature, to add onto your order for you - this is done at OUR expense!

Remember... your original invoice from ONEwithEarth Organics is the actual total that you paid.
There will NEVER be additional fees.

 


Payment Options
Site Security
Affiliate Contacts

Shipping Policies
Return Policies

 

 

 

 
   

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